{"id":760,"date":"2024-12-09T14:31:14","date_gmt":"2024-12-09T14:31:14","guid":{"rendered":"http:\/\/newelp.elp.fr\/?p=760"},"modified":"2025-05-05T15:16:08","modified_gmt":"2025-05-05T15:16:08","slug":"former-les-utilisateurs-a-un-nouveau-logiciel-darchivage","status":"publish","type":"post","link":"https:\/\/elp.fr\/index.php\/former-les-utilisateurs-a-un-nouveau-logiciel-darchivage\/","title":{"rendered":"Comment sensibiliser et former les utilisateurs \u00e0 un nouveau logiciel d\u2019archivage ?"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-3ce20d85 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-image uagb-block-e0f0f657 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" data-srcset=\"https:\/\/elp.fr\/wp-content\/uploads\/2024\/12\/124x.jpg ,https:\/\/elp.fr\/wp-content\/uploads\/2024\/12\/124x.jpg 780w, https:\/\/elp.fr\/wp-content\/uploads\/2024\/12\/124x.jpg 360w\" data-sizes=\"(max-width: 480px) 150px\" data-src=\"https:\/\/elp.fr\/wp-content\/uploads\/2024\/12\/124x.jpg\" alt=\"\" class=\"uag-image-761 lazyload\" width=\"1200\" height=\"1200\" title=\"124x\" role=\"img\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/1200;\" \/><\/figure><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-e73bbcb4 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Lors de la mise en place d\u2019un logiciel de gestion des archives, il convient de former&nbsp;et&nbsp;sensibiliser&nbsp;en amont les futurs utilisateurs d\u2019un organisme.<\/p>\n\n\n\n<p>La mise en place d\u2019un&nbsp;<a href=\"https:\/\/elp.fr\/index.php\/hyperdhoc-archive\/\" target=\"_blank\" rel=\"noreferrer noopener\">logiciel d\u2019archivage<\/a>, au sein d\u2019un organisme priv\u00e9 ou public, est un projet formidable pour faciliter les missions de gestion, conservation et communication des archives papiers et \u00e9lectroniques.<br>Lors de la dotation du&nbsp;logiciel, il convient alors de ne pas n\u00e9gliger l\u2019importance du r\u00f4le de l\u2019utilisateur. En effet, l\u2019utilisateur est l\u2019un des principaux profils qui utilisera r\u00e9guli\u00e8rement le&nbsp;logiciel. La solution permettra&nbsp;de chercher des archives, demander leur communication, mais \u00e9galement organiser les archives pr\u00e9sentes dans les bureaux pour leur traitement par le service d\u2019archives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sensibiliser<\/h2>\n\n\n\n<p>Diff\u00e9rentes pistes de r\u00e9flexion et d\u2019actions vont vous permettre de sensibiliser les utilisateurs, en amont de votre projet : <br><br><strong>1-<\/strong> Faire participer les utilisateurs concern\u00e9s \u00e0 l\u2019installation et au choix des fonctionnalit\u00e9s du logiciel. Pour cela, vous devrez conna\u00eetre au pr\u00e9alable les besoins et contraintes de chaque service et utilisateurs. En effet, l\u2019avantage de cette participation est d\u2019impliquer l\u2019utilisateur lors des prises de d\u00e9cisions du projet.<\/p>\n\n\n\n<p>Id\u00e9es :<br>&#8211; <em>R\u00e9diger un questionnaire pour recueillir les m\u00e9thodes de classement et de recherche de chaque utilisateur<\/em>.<br>&#8211; <em>Recueillir des informations sur le fonctionnement et les documents produits par les services<\/em>.<\/p>\n\n\n\n<p><strong>2-<\/strong> Expliquer les avantages d\u2019une bonne gestion des archives via un logiciel de gestion : gain de temps pour la recherche d\u2019une ou plusieurs archives, automatisation de certaines t\u00e2ches r\u00e9barbatives, int\u00e9r\u00eat juridique lors d\u2019une bonne conservation et centralisation des archives dans le logiciel, par exemple.<\/p>\n\n\n\n<p>Id\u00e9es :<br>&#8211; <em>Programmer des r\u00e9unions de sensibilisation avec l\u2019appui de la direction de l\u2019organisme<\/em>.<br>&#8211; <em>Organiser des visites au sein des diff\u00e9rents magasins de stockage et du service des archives<\/em>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Communiquer via l\u2019Intranet de l\u2019organisme<\/em>.<\/li>\n\n\n\n<li><em>R\u00e9diger une newsletter interne sur les avanc\u00e9es du projet.<\/em><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-76f2f929\"><h2 class=\"uagb-heading-text\">Former<\/h2><\/div>\n\n\n\n<p>Former l\u2019utilisateur \u00e0 un logiciel de gestion est une \u00e9tape essentielle lors de la phase d\u2019installation du logiciel dans une structure. Cette formation pr\u00e9sente plusieurs avantages : familiariser l\u2019utilisateur aux diff\u00e9rents modules du logiciel, conna\u00eetre et s\u2019adapter aux difficult\u00e9s de chacun, ainsi que populariser l\u2019utilisation du logiciel au sein de la structure.<\/p>\n\n\n\n<p><strong>1-<\/strong> Utiliser un vocabulaire commun avec les utilisateurs, lors de la prise en main et la formation au logiciel de gestion des archives.<\/p>\n\n\n\n<p>Id\u00e9es :<br>&#8211; <em>R\u00e9daction d\u2019un\u00a0<a href=\"https:\/\/www.archivistes.org\/petit-glossaire-de-termes\">lexique<\/a>\u00a0consacr\u00e9 au vocabulaire administratif et archivistique<\/em>.<br>&#8211; <em>Communication de ce lexique \u00e0 l\u2019ensemble des utilisateurs concern\u00e9s<\/em>.<\/p>\n\n\n\n<p><strong>2-<\/strong> Adaptez-vous aux difficult\u00e9s de chaque utilisateur concernant leurs comp\u00e9tences informatiques. Le logiciel peut \u00eatre intuitif ou non selon les bases en informatique de chaque utilisateur.<\/p>\n\n\n\n<p>Id\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Demander lors de l\u2019audit le niveau en informatique de l\u2019utilisateur<\/em>.<\/li>\n\n\n\n<li><em>Informer le prestataire pour que ce dernier puisse s\u2019adapter aux difficult\u00e9s de chacun lors de la formation de prise en main du logiciel<\/em>.<\/li>\n<\/ul>\n\n\n\n<p><strong>3-<\/strong> Organiser \u00e9galement le plan de formation seul ou en collaboration avec l\u2019\u00e9diteur du logiciel : les \u00e9tapes th\u00e9oriques (pr\u00e9sentation des fonctionnalit\u00e9s du logiciel) et \u00e9tapes pratiques (exercices sous forme de module pour la bonne prise en main du logiciel)<\/p>\n\n\n\n<p>Id\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>R\u00e9partir la formation par groupe de fonctionnalit\u00e9 avec un exercice pratique \u00e0 la fin de chaque modul<\/em>e<\/li>\n\n\n\n<li><em>Valider les diff\u00e9rents objectifs acquis par les utilisateurs<\/em><\/li>\n<\/ul>\n\n\n\n<p>Pour plus d\u2019informations sur Hyperdhoc Archive :&nbsp;<a href=\"https:\/\/elp.fr\/index.php\/hyperdhoc-archive\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cliquer ici<\/a><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Lors de la mise en place d\u2019un logiciel de gestion des archives, il convient de former&nbsp;et&nbsp;sensibiliser&nbsp;en amont les futurs utilisateurs 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